If
you have already got internal technical IT teams we can supplement weaker
areas of your IT infrastructure through the Empowered solution.
These methods are designed to enhance and support the ability of client
in-house teams. The two options available within Empowered consultancy are
:- Consult-U-Train and Technical Support options.
The Consult-U-Train methodology involves our expert personnel viewing and understanding the present / proposed solution and then providing the customer with Rapid hands on specific “Classroom Environment” focused training to fill in identified 'skills gap' by delivering 'just what's needed'. This results in faster deployment of the specific needs and reduces staff 'Away Time '
The
Technical Support option allows clients to be able to hire DataTech staff
for on-site consultancy on a day-by-day or short term contract basis (less
than 1 month duration) to supplement existing staff skills, provide a
specific area of expertise for a limited time period to support and advise
on existing development projects, ratify and fix problem areas within your
existing IT infrastructure or just generally health check specialised
systems.
Most collaborated solutions and all managed solutions are collectively
covered by DataTech IT Consultants Ltd extensive project management
facilities especially when Application (code) development is concerned.
Data Tech IT Consultants Ltd use the latest specialised (code /
document) project tracking change control and Management software which
also includes utilising the latest technologies for documenting and
reporting in the areas of defect control. The systems, which are built
under collaborated consultancy, rely upon existing IT staff being involved
at each stage of development with the eventual aim being that the IT
department takes over the project. The level of project control depends
upon whether the organisation is equipped to be able to internally manage
the continual development through internal technical project management
staff.
DataTech IT
Consultants Ltd managed solution is separated into two distinct
areas Full-term Technical
Support and Application Project development.
Technical
Support
The technical support option is specifically tailored to each individual
client needs and requirements. For
Example:-
§
Initial
system audit, supported by documentation
§
Health
checks to assess the status of the system
§
On-site
DBA visits to resolve any system issues
§
Remote
access facility to provide on-line solutions
§
Continuous
examination of system operation with immediate notification of
anomalies to the DataTech IT Support team
§
Access
to real-world expertise advising on best practice
§
The
widest base of Product expertise upon which to draw
§
Nearly
10 years supporting operational solutions and developers
§
The
right combination of infrastructure, development and application support
§
Tailored,
co-ordinated support solutions with flexible delivery that fits your needs
§
Cost-effective,
high value services
Application Project Development
The
application project development managed solutions takes in all of our
available technical “know how” resources and the current Hardware and
Software Technological advances which are available to us at the time of
development. The Projects undertaken are fully managed by our Technical
project management Team who on your behalf conduct a thorough analysis of
the business requirement and then provide documented solutions and staged
deliverables so at any point during the project lifestyle a full detailed
report is available for the customers on the current state of the project.
The project code and documentation is released and controlled using the
latest in source and documentation control as described in the
collaborated solution. The project will once completed be then be either
kept under the managed solution utilising DataTech IT Consultants Ltd
full technical support option or handed over to the client to be run under
the empowered solution. At every stage of a DataTech project, the
customer is fully aware of project status and at the conclusion of the
project, full training is provided by the UK’s leading Trainers.
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